Terms of service
1. Object
1.1. These General Conditions of Sale (hereinafter also the "Conditions") apply to the purchase of products on selfies (hereinafter "Products" or to the singular "product")performed through the e-commerce website www.selfiefur.it (hereinafter the "site") by qualifying users as "consumers" pursuant to article 1.2. The site, of ownership of the Selfie company of Selfie srls- Corso Italia 55 - 84011 Angri (SA)(hereinafter "selfie").
1.2. Selfie deals with the sale of products through the site on behalf of the owner. The purchases of the products performed through the site will see as selfie parts, as a seller (hereinafter the "seller"), and the subject who proceeds with the purchase of one or more products for purposes not referable to his entrepreneurial, commercial, artisan or professional activity, as a buyer (hereinafter the "consumer"), (seller and consumer will be collectively indicated as the "parties"). All the tax evasion activities, including the delivery of products, management and resolution of complaints, management of practices relating to the exercise of the right of withdrawal pursuant to articles 52 and SS. of the consumer code, to reimbursements, to the return, also pursuant to articles 128 and ss. of the consumer code, will be managed directly by the owner.
1.3. The owner is not part of these conditions, but owner of the rights on the domain name of the site, logos and brands, relating to the products presented on the site, as well as the copyright on the contents of the site.
1.4. Any communication of the consumer connected and/or related to the purchase of the products must be sent to the seller to the contact details and according to the methods indicated on the site and to the e-mail address info@selfiefur.com
1.5. Each purchase is regulated by the general conditions of sale in the version that will be published on the site at the time of the transmission of the order by the consumer.
1.6. The site is dedicated to retail sale and as such is intended for exclusive use of consumers. The subjects who are not consumers are not invited not to be made. If one or more sales are performed against a non -qualifying consumer, these conditions will apply.
1.7. At the same time as the transmission of the purchase order, the consumer accepts that the confirmation of the information relating to the order made and these conditions are sent to him by e-mail to the address or mobile number by the same declared during registration on the site or during the purchase process.
1.8. In order to make purchases through the site, the consumer must have the age of majority (18 years) and the ability to act, which the consumer declares to possess.
1.9. Any expenses for the connection via the Internet to the site are exclusively charged to the consumer, including the telephone ones, according to the rates applied by the operator selected by the consumer himself.
2. Characteristics of the products and their availability in the different geographical areas
2.1. The products are sold with the characteristics described on the site and according to the conditions published on the site when sending the order by the consumer, with the exclusion of any other condition or term.
2.2. The seller reserves the right to modify these conditions at any time, at its discretion, without the need to provide any notice to the users of the Site. Any changes made will be effective from the date of publication on the site and will apply only to sales concluded starting from that date.
2.3. The prices, the products on sale on the site and/or the characteristics of the same, can be subject to variations without notice. These variations operate only for orders not yet confirmed on the date of the variation itself. In any case, before sending the purchase order pursuant to point 3, the consumer is invited to check the final sale price.
2.4 The site can be accessed from all over the world. However, the products available on the Site can only be purchased by users who require delivery in one of the states that are indicated on the site.
3. Methods of purchase of products - Perfection of each individual purchase contract
3.1. The presentation of the products on the site, not binding for the seller, represents a mere invitation to the consumer to formulate a contractual purchase proposal and not an offer to the public.
3.2. The purchase order transmitted by the consumer to the seller through the site has the value of the contractual proposal and is regulated by these conditions, which constitute an integral part of the order itself and that the consumer, through the transmission of the order to the seller, is required to accept fully and without any reserve. Before proceeding with the purchase of the products, by sending the purchase order, the consumer will be requested to read these conditions and the information on the right of withdrawal carefully, to print a copy through the printing command and to store or reproduce a copy for their personal uses. In addition, the consumer will be asked to identify and correct any errors of entering their data.
3.3. The consumer purchase order is accepted by the seller with the sending to the consumer, to the e-mail address declared by them to the seller when registering on the site or the transmission of the order if the consumer is not recorded on the site, of an e-mail of confirmation of the order itself, which will report the link to the text of these Conditions, the summary of the order carried out, including the detailed indication of the price, of the shipping costs and the description of the characteristics of the characteristics of the Ordered product. The order of the consumer, the confirmation of the order of the seller and the conditions applicable to the relationship between the parties will be electronically archived by the seller in their IT systems and the consumer can request a copy by sending a communication via e-mail to the seller to the address info@selfiefur.com
3.4. Each product purchase contract is concluded when the consumer receives confirmation of the order from the seller by e -mail.
4. Product selection and purchase procedure
4.1. The products presented on the Site can be purchased by selecting the consumer interest products and their insertion in the appropriate virtual purchase trolley. After the selection of the products, to perform the purchase of the products included in the cart, the consumer will be invited to (i) to register on the Site, providing the requested data, namely (II) to log in, if the consumer is already registered or (III) to provide his data in order to complete the order and allow the improvement of the contract. If the data indicated in the order are different from those provided during registration to the site, the consumer will be requested to confirm their data (by way of example but not exhaustive: name, surname, etc.), as well as the address where to deliver the selected products, the billing address and, optionally, a telephone number where you can contact it for any communications relating to the purchase made. The consumer will display a summary of the order to be performed, of which he can modify the contents: therefore, the consumer, after careful reading, must expressly approve these conditions, through the appropriate check mark (check-box) on the site and finally, through the "Insert order" button, the consumer will be required to confirm his order, which will thus be definitively sent to the seller and will produce the effects described in the previous par. 3.2. of this contract. The consumer will also be asked to choose the shipping method and the payment method, among those available. If the consumer decides for the immediate payment method (contextual to purchase) by credit card, Paypal, will be required to communicate the relevant data through a protected connection. For accounting and administrative needs, the seller reserves the right to verify the details indicated by the consumer. If the payment is made by credit card, the purchase amount will be charged exclusively at the time of the transmission of the confirmation of the order from the seller to the consumer.
5. Delivery of the goods and acceptance
5.1. The site indicates the availability of the products and the delivery times of the same, however, such information is to be considered purely indicative and not binding for the seller.
5.2 The seller undertakes to do what in his faculty in order to respect the delivery times indicated on the site and, in any case, to carry out the delivery in a maximum time of 30 (thirty) days from the day following the one in which the consumer transmitted the order. In case of non -execution of the order by the seller, due to the unavailability, even temporary, of the product, the seller will provide written communication to the consumer and will reimburse the sums possibly already paid by the consumer for the payment of the product pursuant to the following par. 5.3.
5.3. The shipment of the products ordered by the consumer will take place in the method selected by the consumer, among those available and indicated on the site at the time of sending the order.
6. Prices, shipping costs, taxes and taxes
6.1. The price of the products is the one indicated on the site at the same time as the consumer's sending of the order. The prices include standard packaging costs, VAT (if applicable) and any indirect taxes (if applicable), while they do not include the shipping costs that are calculated before confirmation of the order transmitted by the seller to the consumer and that the consumer himself undertakes to pay to the seller in addition to the price indicated on the site.
6.2. The consumer will have to pay the seller the total price, as reported in the order and confirmation of the order sent by e-mail by the seller to the consumer.
6.3. If the products must be delivered in a country outside Italy, the total price indicated in order and reiterated in the confirmation of the order, including indirect taxes (if applicable) is net of any customs duties and any other sales tax, which the consumer undertakes so far to pay, if due, in addition to the price indicated in the order and confirmed in the confirmation of the order, according to the provisions of the country in which the products will be delivered. The consumer is invited to inquire at the competent bodies of his country of residence or destination of the products, in order to obtain information on any duties or taxes applied in his country of residence or destination of the products.
6.4. They are exclusively loaded by the consumer, any further cost, burden, tax and/or set that a given country should apply, to any title to the products ordered according to these Conditions.
6.5. The consumer declares that the failure to know the costs, charges, duties, taxes and/or taxes referred to in the previous par. 6.3. and 6.4
7. Payments
7.1. The payment of the price of the products purchased through the Site must be made within the essential deadline of 10 (ten) days from the date of transmission of the order confirmation from the seller to the consumer. The consumer expressly accepts that the seller's execution of the contract will begin at the time of the price of the price of the product (s) purchased on the current account of the seller himself.
7.2. Payment can be made by credit card, or via PayPal, under the conditions described below. The seller can allow further payment methods, indicating them in the website payments section.
7.3. If the payment is made by credit card, the consumer will be transferred to a protected site and the credit card data will be communicated directly to Paypal. operator who deals with payments on behalf of the seller. The data transmitted will be sent in protected mode, through the encrypted transfer of data with SSL (Securesocketlayer) SSL system) to 128 bit. These data are not accessible even for the seller.
7.4. The seller will promptly transmit to the consumer, if required by applicable law, in electronic format by e-mail to the address declared by the same, the tax receipt relating to the purchase made, if the products purchased are intended to be delivered in the Italian territory, or attached in paper format to the products purchased, in all other cases.
8. Right of withdrawal
8.1 without prejudice to the exceptions referred to in article 59 of the consumer code, the consumer is recognized the right to withdraw from any contract concluded pursuant to these conditions, without having to provide any motivation and without any penalty, within the deadline of 14 (fourteen) days since (i) the product was delivered or (II) in the case of purchase of several products delivered separately with a single order, the last product was delivered.
8.2 To exercise the right of withdrawal, the consumer, before the course of the deadline referred to in point 8.1, must access the "My Returns" page from my account or, if it is not recorded on the site, accessing the dedicated page and inserting the order number and the e-mail with which it made the purchase. Alternatively, the consumer can send an explicit declaration through the contact form or addressinfo@selfieangri.comof their decision to withdraw.
8.3 Following the provisions of the previous point 8.2, the consumer will receive an email to confirm the withdrawal of the withdrawal, containing, in the event that in the meantime the orderly product has already been received, the return form to be included in the package, and the instructions to proceed with the return of the product, to be transmitted no later than the next 14 days to selfie of Selfie srls- Corso Italia 55 - 84011 Angri (SA).
8.4 If the consumer received the product, he is required to return it to the address above without undue delays and, in any case, within 14 days from the day he communicated the withdrawal. The term is respected if the consumer returns the assets before the expiry of the 14 -day period. The risks and direct costs of the return of the assets, as well as the proof of this, will be borne by the consumer. If the consumer exerts the withdrawal through the site, before confirming the request for withdrawal, the cost for the return of the goods will be indicated, if he wants to use the return service offered by the site.
8.5 In the event of withdrawal, the consumer will be reimbursed by the payments he made, with the exception of delivery costs, without undue delay and, in any case, no later than 14 days from the exercise of the withdrawal. These reimbursements will be made using the same payment medium used by the consumer for the initial transaction, unless the consumer does not request the refund on a different means of payment, in this case, any additional costs deriving from the different means of payment will be paid by the consumer. The reimbursement can be suspended until the reception of the assets or until the consumer is demonstrated by having sent back the assets, if previous.
8.6 The consumer is responsible for the decrease in the value of the goods resulting from a manipulation other than that necessary to establish the nature, characteristics and functioning of the goods. Therefore, if the returned assets are damaged (for example with a sign of wear, abrasion, scratching, scratch, deformations, etc.), not complete with all their elements and accessories (including the labels and signs unaltered and attached to the product), not accompanied by the instructions/notes/manuals attached, by the original packaging and packaging and by the guarantee certificate, where present, where present. Consumer will respond to the decrease of the value of the value of the property, and will be entitled to reimbursement of the amount equal to the residual value of the product. To this end, therefore, the consumer is invited not to manipulate the asset beyond what is strictly necessary to establish the nature, characteristics and functioning of the same and cover the original envelope of the products with another protective packaging that retains its integrity and protects it during transport also from writings or labels.
9. Intellectual property rights
9.1. The consumer declares that he is informed that all brands, names, as well as any distinctive sign, denomination, image, photography, written or graphic text used on the site or relating to the products are and remain the exclusive property of selfies and/or of its assignees, without access to the site and/or from the purchase of the products could derive any right on the consumer.
9.2. The contents of the site cannot be reproduced, neither in full nor partially, transferred with electronic or conventional means, modified, or used to any end without the prior written consent of selfies.
10. Consumer data and privacy protection
10.1. In order to proceed with the registration, the order of the order and therefore at the conclusion of the contract on the basis of these conditions, some personal data to the consumer are requested through the site. The consumer acknowledges that the personal data provided will be recorded and used by the seller and selfies, in accordance with and in compliance with the legislation referred to in Italian law of Legislative Decree no. 196/2003 and S.M.I. - Privacy Code, to execute each purchase made through the Site and, upon its consent, for any further activities as indicated in the appropriate privacy policy provided to the consumer through the site at the time of registration.
10.2. The consumer declares and guarantees that the data provided to the seller during the registration and purchase process are correct and truthful.
10.3. The consumer can at any time update and/or change their personal data provided to the seller through the appropriate section of the "my account" website accessible after authentication.
10.4. For any further information on how to process the consumer personal data, please access the Privacy Policy section as well as to carefully read the general conditions of use.
11. Safety
11.1. Although the seller adopts measures aimed at protecting personal data against their possible loss, falsification, manipulation and improper use by third parties, due to the characteristics and technical limitations relating to the protection of electronic communications via the Internet, the seller cannot guarantee that the information or data displayed by the consumer on the site, even after the consumer has provided the authentication (login), cannot be accessible or viewable by non -authorized third parties.
11.2. The seller, on the data relating to payments by credit card, uses the services of the Paypal company that adopts technological systems aimed at guaranteeing the highest levels of reliability, security, protection and confidentiality in the transmission of information via the web.
12. Applicable law, attempt at conciliation and competent forum
12.1. Each sales contract concluded between the seller and consumers pursuant to these conditions will be governed and interpreted in accordance with Italian laws and in particular by the consumer code, with specific reference to the legislation on distance contracts and by the legislative decree 9 April 2003 n. 70 On certain aspects concerning electronic commerce. In any case, the rights will be made to consumers by mandatory provisions of the law in force in the state of the latter.
12.2. In the case of disputes between the seller and a consumer, we guarantee our participation at an attempt at friendly conciliation that each consumer can promote in front of Solvionline, an independent and institutional service provided by the refereeing chamber of the Milan Chamber of Commerce, which allows you to reach a satisfactory agreement, with the help of a neutral and competent conciliatory, in a friendly and safe way on the Internet. For more information on the Resolvionline regulation or to send a conciliation request accesswww.risolvionline.com.
12.3. As an alternative to the conciliation attempt referred to in point 12.2, the consumer also has the right to access the European Dispute Resolution online platform (the European ODR platform) for the resolution of any dispute between seller and consumer. The European ODR platform is developed and managed by the Europe Commission, in compliance with Directive 2013/11/EU and EU Regulation no. 524/2013, in order to facilitate the independent, impartial, transparent, effective, quick and fair and equal extrajudicial termination resolution concerning controversies concerning contractual obligations deriving from sales contracts or online services between a consumer residing in the Union and a professional established in the Union through the intervention of an ADR body (alternative dispute resolution) that has used it to you, selectable from a special list. For more information on the European ODR platform or to start, through the latter, an alternative termination procedure of a dispute relating to this contract, access the following link:http://ec.europa.eu/odr. The seller's e -mail address to be indicated in the European ODR platform is as follows: info@selfieangri.com
12.4. If it does not adhere to the attempt to conciliate referred to in point 12.2 or 12.3 or this attempt to have a negative result, the dispute will be donated to the judge of the place of residence or home of the consumer.